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Return Policy

RETURN POLICY

Last updated October 26, 2021

FREE RETURNS FOR STORE CREDIT ONLY. YOU HAVE 21 DAYS FROM THE DATE OF FULFILLMENT TO RETURN ELIGIBLE ITEMS.

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us. Please see below for more information on our return policy.

All returns must be postmarked within twenty-one (21) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Return shipping charges will be paid or reimbursed by us. 

To start a return, visit https://bonnyflair.returnscenter.com/returns

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

Original shipping costs will not be refunded. 

If you have any issues please contact us for any return questions at info@bonnyflair.com.

STORE CREDIT

We now only offer store credit for returns at this time. We do not issue refunds to the original form of payment. Please take time to review the descriptions and sizing information.

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least three (3) business days from the receipt of your item to process your return. We will notify you by email when your return has been processed with a gift card.

EXCEPTIONS    

The following items cannot be returned:  

  •    Jewelry
  •    Bralettes
  •    Bodysuits
  •    Gift Cards
  •    Items marked Final Sale

FINAL SALE ITEMS

Final sale items are not refundable and may not be exchanged. Sales are final.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@bonnyflair.com  

EXCHANGES

We do not facilitate exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, create a new order. 

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 


 

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